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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Johncostello Costello

October 14, 2024

5  out of  5
rating by Johncostello Costello
"Ryan handles all my insurance needs. I am extremely happy with his services!"
We responded:
"Thanks JC! We appreciate you and your family trusting us with your insurance needs! "
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Bob Borcherding

October 11, 2024

5  out of  5
rating by Bob Borcherding
"Ryan is one of the best agents I have ever worked with."
We responded:
"Thanks Bob! We appreciate the 5 Star review!"
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Stephanie McDowell

July 8, 2024

5  out of  5
rating by Stephanie McDowell
"Ryan is an exceptional agent to work with. He is responsive and thorough with information provided. I’m happy with the move over to State Farm mostly due to working with him. Thanks Ryan!!"
We responded:
"Thanks for the kind words Stephanie, we appreciate your business and look forward to working with you for years to come!"
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Brian Owens

October 14, 2023

5  out of  5
rating by Brian Owens
"Ryan's the best🙏"
We responded:
"Thanks Brian! We appreciate you!"
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Allyson Landphair

August 19, 2023

5  out of  5
rating by Allyson Landphair
"Ryan insures our home, cars and even my sons rental insurance. He is always available and amazing to work with!"
We responded:
"Thank Allyson! We love having the Landphair’s with Sullivan State Farm!"
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Andrew Chardoulias

August 18, 2023

5  out of  5
rating by Andrew Chardoulias
"Ryan and his team are amazing to work with! luckily we have not had many issues but the rest of our interactions reassure me that in the event of an issue they will be there for my family and I. Thanks Ryan and Team!"
We responded:
"Thank you Andrew for trusting Sullivan State Farm with your insurance needs, we appreciate you!"
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ksteimel1

August 18, 2023

5  out of  5
rating by ksteimel1
"Very prompt and extremely helpful"
We responded:
"Thank Keith! Always a pleasure working with you!"
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Emily Allaire

August 18, 2023

5  out of  5
rating by Emily Allaire
"Ryan is friendly, approachable, and extremely knowledgeable of the available insurance policies and what coverage fits our family need. After being abruptly cut from our previous insurance company, Ryan was reassuring and so helpful making sure we were always covered. Thanks so much Ryan!!"
We responded:
"Thanks for the kind words Emily, if you need anything at all please let me know!"
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Ruben Muniz

March 13, 2023

5  out of  5
rating by Ruben Muniz
"Great consideration. Awesome communication."
We responded:
"Thanks for the 5 Star review Ruben! We look forward to working with you!"
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Charles Landau

November 30, 2022

5  out of  5
rating by Charles Landau
"Ryan keeps me well informed on all my accounts making sure I have the proper coverage or in some cases over coverage. Always easy to work with and always responsive."
We responded:
"Thank you for the 5 Star Review Chuck and thank you for trusting us with your insurance needs! We appreciate you!"
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Josh Fuller

November 30, 2022

5  out of  5
rating by Josh Fuller
"Ryan’s awesome to work with!"
We responded:
"Thanks Josh! We appreciate your business!"
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Charlie Mihm

September 9, 2022

5  out of  5
rating by Charlie Mihm
"Ryan handles everything with great professionalism!!"
We responded:
"Thanks Charlie! We appreciate you!"
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Steve Boyd

February 2, 2022

5  out of  5
rating by Steve Boyd
"Very friendly great service"
We responded:
"Thanks Steve! We are looking forward to working with you, if you need anything please let us know!"
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Diane Nauholz

October 15, 2021

5  out of  5
rating by Diane Nauholz
"Thank you Ryan! I recommended you to my husband for all of our insurance needs, you were right on top of it. You did not disappoint. My husband was impressed! Appreciate it!"
We responded:
"Thank you Diane! I really appreciate the kind words and the opportunity to earn your business, we look forward to working with you guys! Thank you!"
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Staci Wilkinson

April 23, 2021

5  out of  5
rating by Staci Wilkinson
"Ryan is great at getting answers back to us quickly and communicating all aspects of what we needed! Can tell that he really cares about his clients. Top notch."
We responded:
"Thank you Staci and Doug! Very excited to get to work with you and your family. Thank you for putting your trust in Sullivan State Farm!"
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Tim Vorland

February 4, 2021

5  out of  5
rating by Tim Vorland
"The customer service from Ryan and his staff has been fantastic. I own a small business in Des Moines and worked with Ryan professionally. I was so pleased that I handed him all my personal needs. Best decision. Thank you!"
We responded:
"Thanks Tim! We appreciate you and your family trusting us with your insurance needs, if you need anything at all please let us know!"
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Angie Fratzke

October 16, 2020

5  out of  5
rating by Angie Fratzke
"Very easy to get a hold of, always gets insurance cards etc sent to us quickly. Very satisfied with him as our agent!"
We responded:
"Thanks Angie! Always great to have customers like you, we appreciate you!"
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Gabe Fratzke

October 16, 2020

5  out of  5
rating by Gabe Fratzke
"100% recommend Ryan and his agency, we have had the greatest service. They always get info to banks, they always answer questions right away. Has even called me with updates/discounts!"
We responded:
"Thanks Gabe! We value you as a customer and if you ever need anything please let us know!"
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Cedar Falls Store

October 16, 2020

5  out of  5
rating by Cedar Falls Store
"Ryan is amazing! Always so quick to respond and get us taken care of, we switch cars a lot and need updates often. We have had nothing but the best service from him and his agency. We will be state farm/Sullivan customers for life."
We responded:
"Thank you for your business and the kind words, much appreciated!"
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Jake Nauholz

October 15, 2020

5  out of  5
rating by Jake Nauholz
"Great to work with, and very quick to respond to any questions. Highly recommend!"
We responded:
"Thanks Jake! We appreciate your business, hope you and the family are doing good!"
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Eric Conlon

October 15, 2020

5  out of  5
rating by Eric Conlon
"Ryan truly cares about his clients, multiple times Ryan and his team have been proactive in reaching out to us to ensure that we were ok. During the horrific Derecho Ryan worked to ensure that we were being taken care of! If you want someone who is always there for you than look no further!"
We responded:
"Thank Eric! Always a pleasure working with you and your family, stay safe and stay healthy!"
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Mark Ryan

October 6, 2020

5  out of  5
rating by Mark Ryan
"Ryan Sullivan and Briana Edwards have been simply fantastic to work with as we moved all of our family's policies to State Farm this past summer. Their timely responses and proactive approach were definitely appreciated. Since the formal policy transfer, each as reached out to me on various policy changes, discount opportunities, etc. In addition, Ryan's agency was extremely helpful as I assisted in transitioning insurance policies for my father-in-law. Thank you Ryan and Briana for an EXCELLENT start with State Farm - it is much appreciated!"
We responded:
"Thanks for the kind words Mark, and THANK YOU for giving us a chance to earn you business!"
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Steve Tibben

May 29, 2020

5  out of  5
rating by Steve Tibben
"Ryan’s been handling my car insurance needs for years now. He is readily available by phone and is quick to respond via email. Highly recommend!!"
We responded:
"Thanks Steve! Always a pleasure working with you and your family, we appreciate your business!"
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Katie Ireland

May 14, 2020

5  out of  5
rating by Katie Ireland
"Excellent to work with!"
We responded:
"Thanks Katie, and congrats on the new house!"
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Jilana Stangeland

May 14, 2020

5  out of  5
rating by Jilana Stangeland
"Ryan is a reliable agent and very easy to work with. It is nice knowing he has our back."
We responded:
"Thanks Jilana and congrats on the new baby! I hope you and your family are doing great, please let me know if you need anything!"